Privacy Policy

 Introduction

Astra Star Studios (“we,” “our,” or “us”) is dedicated to maintaining a transparent and secure environment for our global community of players. This policy details our approach to data privacy for our mobile titles and web platforms. We pride ourselves on creating family-friendly experiences that adhere strictly to the Children’s Online Privacy Protection Act (COPPA).

Data Collection & Classification

To provide seamless gameplay and technical stability, we distinguish between two types of information:

1. Personal Identifiers

This category includes "sensitive" data that can pinpoint an individual, such as full legal names, residential addresses, personal emails, phone numbers, or exact GPS coordinates.

Our Policy: Astra Star Studios does not require any Personal Identifiers to play our games. You can enjoy our full suite of apps without ever disclosing who you are.

2. Non-Identifying System Data

This is anonymous information used solely for performance monitoring, including:

Device Diagnostics: Hardware type, software version, and internal device IDs.

Engagement Analytics: Session lengths, high-score records, achievement milestones, and general (city-level) geography.

Maintenance Logs: Network IP addresses and time-stamped activity used to ensure server health and security.

Purpose of Data Processing

Player Assistance: If you email us for support, we use your contact information only to provide a solution. Once the ticket is closed, that data is no longer utilized for other purposes.

Experience Refining: We analyze anonymous play-patterns to balance difficulty levels, fix crashes, and develop new features based on popular demand.

System Integrity: Data helps us detect cheating, prevent unauthorized access, and remain compliant with international privacy laws.

Stay Informed: If you grant us permission, we may send periodic push notifications regarding major game updates or special events.

Youth Protection Standards (COPPA)

Ensuring the safety of children is our highest priority.

Age-Gated Security: We do not knowingly harvest or store data from users under 13. If a minor inadvertently shares personal details via a support request, we delete that information as soon as it is identified.

Contextual-Only Ads: Any advertising served within our apps is selected based on the game’s theme (contextual) rather than tracking user behavior, satisfying all COPPA requirements.

Guardian Oversight: We welcome parents to contact us if they believe their child has shared information; we will perform an immediate and permanent deletion of that data.

Third-Party Integrations

Secure Billing: All in-app purchases are facilitated by official platforms (Apple App Store or Google Play). Astra Star Studios never collects or retains your financial or credit card information.

Operational Partners: We utilize tools from providers like Google (AdMob/AdSense) to support our infrastructure. We recommend reviewing their specific privacy policies for a deeper understanding of their data practices.

Data Sharing & Security

We do not sell, trade, or lease user information to third-party advertisers. We only release data under these specific conditions:

1. To comply with a legal summons, regulation, or enforceable government request.

2. To protect the rights, property, or safety of Astra Star Studios, our users, or the public.

3. To collaborate with vetted service providers who manage our customer support operations.

Contact Information

For questions concerning this Privacy Policy or to manage your data, please reach out to: Email: digitalproind@gmail.com